Kelly’s Animal Hospital FAQs

Have questions? We’ve compiled answers to some of the most common topics we hear from pet owners. Find quick, reliable information right here.

cat with cone sitting on owners lap

Frequently Asked Questions in Port St. Lucie

When Do I Have To Pay?

Payment is expected when services are rendered. When unexpected illness strikes a pet, unexpected expense strikes as well. Kelly’s Animal Hospital understands this and can make special arrangements through the CareCredit program.

  • Takes just 5 minutes to complete an application
  • Allows you to break down your payment into manageable monthly installments
  • Apply at our hospital for immediate approval, or apply online

How Do I Find A Pet?

Congratulations! You’ve decided to get a pet! But before you bring your new friend home, it’s important to consider where you’ll get your pet from.

Animal Shelters

  • Provide temporary homes for strays and surrendered pets
  • Typically house cats and dogs until reclaimed, adopted, or placed elsewhere
  • Many shelters face low resources and overcapacity, which may result in euthanasia
  • Some are “no-kill,” but even these may face difficult choices

Breeders

  • A responsible breeder carefully selects parents to minimize issues
  • Offers offspring with strong physical and mental health
  • Provides a chance to interact with the pet’s family for insight
  • Reputable breeders support owners throughout the pet’s life
  • Always visit breeders in person to ensure animals are healthy and well-maintained

Pet Stores

  • Offer many types of animals, from cats and dogs to birds, fish, and reptiles
  • Concerns exist about sourcing and conditions in some stores
  • Issues can include poor animal care, a lack of screening for buyers, and sick pets being abandoned
  • Reputable stores research suppliers, train staff, and screen buyers before adoption
  • Education and awareness about pet ownership can help reduce shelter overpopulation

Rescue Agencies

  • Provide loving homes for lost, abandoned, or surrendered animals
  • Many rescue pets are already housebroken and screened for health and temperament
  • Offer veterinary care, spay/neuter, and foster care before permanent placement
  • Give pets a second chance at a lifelong, loving home

Would You Recommend Getting Pet Insurance?

Kelly’s Animal Hospital believes in the value of pet insurance.

Pet insurance is essential for the following reasons:

  • Covers your pet in emergencies, illnesses, and accidents
  • Gives you access to the best treatment possible
  • Provides peace of mind knowing your pet is protected

We proudly recommend Trupanion Pet Insurance for its simple plan, high payout on actual veterinary costs, and no limits on care—including hereditary or congenital conditions.